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Customer Support Executive

Ad ID : 108838
Posted Feb 23, 2018 | Hits: 124
Ad Details:
Salary:   19000 Rs
Job Type:   Full-time
Work Experience:   1 To 2 Years
I am:   Offering Job
Region:   Punjab
City:   Lahore
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o Brief description of the job:
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers’ requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
o Working Hours: 9 hour shift
o Requirements (Education): Bachelors qualified
o No. of Vacancies: 30
o Skills & Abilities:
• Proficient with MS Office particularly MS Excel (Spreadsheet)
• Possess Knowledge of Call Centre Operations
• Must be flexible to work in shifts
• Excellent communication skills
o Age limit: 22 to 30
o Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
o Gender: Male & Female
o Job Shift: On Rotation
o Job Type: Full-time
o Salary: 15,000 to 19,000 per month
o Transport: Conveyance will be provided to females only, males own transport.
o Job Location: Lahore
o Last date to apply: 30th – NOV – 2017

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Contact Info
Contact Name: Ibex.
 
Address: “IBEX TOWER” - Plot # 5, Block B, PECHS, Sindhi Muslim Cooperative Housing Society, Shahrah-e-Fa
Phone: 021111874874
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Contact Info
Contact Name: Ibex.
 
Address: “IBEX TOWER” - Plot # 5, Block B, PECHS, Sindhi Muslim Cooperative Housing Society, Shahrah-e-Fa
Phone: 021111874874
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